Shreem By Beauty and Infinity Ltd

At Shreem, we are committed to providing our customers with the best possible shopping experience.
Our shipping policy outlines the terms and conditions for the delivery of your orders. Please review the
following details to understand our shipping process.

Processing Time

We offer free worldwide shipping. All orders are dispatched from our warehouse in China.

Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays)
after receiving your order confirmation email. 

You will receive another email notification including tracking number when your order is shipped.

Order Modifications: If you need to make any changes to your order, please contact our customer service
team within 24 hours of placing your order. Once the order has been processed, we are unable to make
any changes.

Shipping Time

Standard Shipping:  The estimated shipping time including order processing is as follows 

United Kingdom – 7 to 12 business days
United States – 7 to 12 business days
Eurozone – 7 to 12 business days  

depending on your location. Please note that these are estimated delivery times and can vary due to external factors beyond our control.

Shipping Rates

Shipping Costs: Shipping rate is free of charge worldwide.

Order Tracking

Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery through our website.

Lost or Delayed Packages: If your package is lost or delayed, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delivery Issues

Incorrect Address: Beauty and Infinity Ltd. is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer. Please ensure that your shipping information is accurate before finalizing your order.

Failed Delivery Attempts: If a delivery attempt fails due to recipient unavailability, the shipping carrier may leave a notice with instructions for re-delivery or pick-up. It is the customer’s responsibility to follow up with the carrier.

Contact Us

If you have any questions or need further assistance regarding your order , please contact our customer service team at: sales@shreem.store